UX Drop-In Consulting

UX Drop-In Consulting

We're available online! Stop by during the drop-in hours using the Zoom link below:

   Drop in on Zoom   


Need help making your website, services, or products easier for people to use? Or interested in learning how design thinking practices can guide you to creative, impactful, human-centered solutions? Or maybe you're just interested in learning more about the field of UX and its possibilities as a career path?  

Chat with UX practitioners from the Libraries and across campus, and learn how you can make better experiences for people!

Visit the UX@UA website to learn more about UX. 

Things we can help with

Crafting research studies, which may include:

  • usability testing
  • user interviews
  • surveys

Creating prototypes of prospective products and services:

  • learning rapid prototyping approaches
  • getting prototypes ready for testing

Making sense of user research findings:

  • pulling out themes from your studies
  • presenting data so that people understand it

Improving existing designs and content:

  • revising content to be more user-friendly
  • techniques for better organizing information, such as navigation menus
  • quick and effective improvements for better web accessibility

Planning your career in UX:

  • reviewing resumes and cover letters
  • reviewing design portfolios and project write-ups
  • sharing job-seeking tips

Our UX consultants are designers, researchers, and problem-solvers. Feel free to get in touch with us beforehand to discuss your project, or just stop by.


Rebecca Blakiston, UX strategist, specializes in user research, including usability testing, card sorting, and user interviews, and content strategy, including content design, information architecture, and translating jargon into plain language.

Julie Christen, PhD student in Rhetoric, Composition, and the Teaching of English, specializes in technical writing and qualitative UX methods, including participatory design.

Zuleima Cota, UX generalist, specializes in user research including personas, empathy maps, usability testing, card sorting, and wireframe and prototype design.

America Curl, information architecture and content specialist, specializes in user interviews, card sorting, content analysis, content inventories, and information architecture design.

Bob Liu, UX designer, specializes in: user interface design, including building wireframes and prototypes; user research, including conducting user interviews and usability testing; tools and workflows for design handoff.

Sarah Mauet, UX strategist, specializes in user research and design, including user interviews, personas, journey mapping, usability testing, design workshops, prototyping, and converting qualitative data into actionable insights.

Shoshana Mayden, website manager for Marketing & Brand Management, specializes in content strategy, content design, website governance, UX writing, and user research. She is also a Quickstart/UA Sites enthusiast.

Victoria Ogino, program coordinator at Tech Core, specializes in software development and UX/UI design.

Ann Shivers-McNair, assistant professor and director of Professional and Technical Writing, specializes in qualitative UX research methods, UX writing, and technical writing.

Mario Vasquez, UX designer for the Trellis team, specializes in user interface design, accessibility, prototyping, design systems, and other tools to help with the designer and developer collaboration.

Consultant schedule

To help plan your visit, check our consultant schedule to see who is available.

Thursday, August 5, 2021 Show more dates
2:00pm - 3:00pm
User Experience (UX)
  Open to all  
  User experience (UX)